Store Attendant

Description

Job Summary: Customer service, opening and closing rental contracts, offering add-on products, and verifying vehicle inventory availability. Key Highlights: 1. Customer service or sales experience 2. Strong verbal and written communication skills 3. Organization and attention to detail **Main Responsibilities:** =========================== * Wear the standard store identification (badge and uniform) provided upon hiring; * Greet customers in the store for service delivery; * Follow correct system procedures for contract opening and closing; * Offer add-on products according to customer needs. * Answer customer inquiries regarding their reservation; * Review rental contracts to verify data and ensure compliance; * Open and close rental contracts using customer and reservation data to formally record service engagement. * Check vehicle inventory availability to allocate cars per customer request. * Verify the digital contract signature of the primary driver/contract holder and validate the upload of the driver's license (CNH) document into the system. **Mandatory Requirements:** ---------------------------- * Completed high school education; * Experience in customer service or sales; * Strong verbal and written communication skills; * Organizational skills, attention to detail, and ability to interact effectively with customers; * Basic knowledge of sales systems and Microsoft Office suite. **Desirable Requirements (Preferred):** ---------------------------------------- * Prior experience in retail stores; * Basic or intermediate English proficiency; * Ability to work collaboratively and under pressure; * Proactivity and focus on customer satisfaction. **Benefits:** --------------- * Variable performance bonus based on targets; * Transportation allowance; * Swile Flex (meal and food benefits); * SEST/SENAT partnership for free dental, physiotherapy, psychological, and nutritional care; * Totalpass (if opted); * Dental plan (if opted); * Birthday leave; * Corporate University (Unifoco); * Other benefits (depending on location).