Description
Job Summary:
Customer service professional providing telephone, email, chat, and WhatsApp support, guiding customers through problem resolution.
Key Highlights:
1. Growth opportunities and career development plan starting from the 3rd month.
2. A work environment that values employee happiness and well-being.
3. A market-leading company certified as one of the best places to work.
**New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps!
**Join AeC!** We are leaders in customer relationship management with over 30 years of experience, and since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being.
**Career Development Plan at AeC**: At AeC, your development is a priority. Starting from the third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have experience or not, join AeC!
**Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step through problem resolution. Work is conducted via email, chat, WhatsApp, voice, and other channels.
**Requirements**
Must be at least 18 years old
High school diploma completed
Positions available for all shifts (morning, afternoon, and night), part-time, 6x1 or 5x2\.
Entry-level positions also available.
No prior experience required; however, experience in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or receptive attendant, sales representative, customer service (SAC), sales, teleoperator, interaction expert, operator, etc., is considered an advantage.
**Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.**
Employment Type: Part-time, CLT (Consolidated Labor Laws)
Compensation: Starting from R$1\.518,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Meal allowance
* Transportation allowance
Selection Question(s):
* PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU:
Format: @(gmail, outlook, yahoo, icloud).com
Work Location: Remote