Technical Consultant

Description

Job Summary: Opportunity for professionals passionate about motorcycles with skills in customer service, sales, and relationship management to work in after-sales, providing technical support and managing automotive services. Key Highlights: 1. Passion for motorcycles and the automotive segment 2. Customer service and relationship management 3. Workshop service and process management If you are passionate about MOTORCYCLES or possess proven experience in the automotive segment, this is the perfect opportunity for you! Requirements: \- Prior after-sales experience (parts and services) preferred \- Skills in customer service, sales, and relationship management. \- Completed high school education \- Passion for motorcycles \- Driver's License Category A Responsibilities: Greet customers and provide technical support; * Identify maintenance or inspection needs and requirements; * Monitor, inspect, and prioritize workshop services; * Establish timelines, communicate pricing and payment terms; * Manage warranty processes and requests; * Prepare estimates and create service orders in the system; * Issue parts orders and invoices; * Track parts and warranty requests; * Keep customers informed about service progress and completion; * Close service orders and ensure high-quality vehicle delivery; * Register customers and maintain accurate warranty records for performed services; * Inventory control. Employment Type: Full-time CLT Compensation: R$1\.688,00 per month Benefits: * Meal allowance * Transportation allowance Selection Questions: * Please provide your contact phone number and email address. * What attracts you most to the motorcycle industry? Experience: * Sales (Mandatory) * Customer Service (Mandatory) * After-Sales Service (Preferred) License/Certification: * National Driver's License Category A (Mandatory) Work Location: On-site