Job Summary: You will be responsible for handling customer inquiries via phone, email, chat, WhatsApp, and voice, providing quick solutions and guiding them step-by-step to resolve issues. Key Highlights: 1. Career growth and development opportunities 2. A work environment that values employee happiness and well-being 3. A leading company certified as one of the best places to work **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find career advancement opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Providing telephone support to answer questions and deliver rapid solutions to customers, while guiding them step-by-step to resolve issues. Work is conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2\. Entry-level positions also available. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: Starting from R$1\.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: Remote
João Silva
Indeed · HR
João Silva
Indeed · HR
