Description
Job Summary:
The professional will actively contact leads, provide support to drivers, assist the manager, and identify operational issues, preferably within the transportation/logistics sector.
Key Highlights:
1. Actively contact leads and drivers for support and conversion.
2. Assist the manager with operations and monitor daily loadings.
3. Identify operational issues and propose solutions.
**Responsibilities and Duties:**
* Proactively contact our leads via phone and WhatsApp;
* Provide support to drivers facing difficulties;
* Convert drivers who do not currently travel with Sotran into drivers completing their first trips;
* Assist the manager in addressing branch and cadence-related requests, as well as monitor daily loadings, informing the commercial department when necessary about loading statuses or other operational matters;
* Identify potential operational issues and propose solutions.
**Requirements and Qualifications:**
* Completed high school education;
* Driver's license category B;
* Basic computer skills;
* Knowledge of administrative routines, preferably within the transportation/logistics sector.