Description
Job Summary:
We are seeking a professional to provide support and convert drivers, identifying and proposing operational solutions in the transportation and logistics sector.
Key Highlights:
1. Active support to drivers and leads via phone and WhatsApp
2. Assistance in demand management and daily loading tracking
3. Identification of operational issues and proposal of solutions
Born from road freight transportation operations and infused with technological DNA, we combine over 35 years of market tradition and experience to deliver cutting-edge solutions for all stakeholders involved in the country's logistics chain.
**Responsibilities and Duties:**
* Proactively contact our leads via phone and WhatsApp;
* Provide support to drivers facing difficulties;
* Convert drivers who do not currently haul with Sotran into drivers completing their first trips with us;
* Assist managers in addressing branch and cadence-related demands, as well as monitor daily loadings, informing the commercial department when necessary about loading statuses or other operational matters;
* Identify potential operational issues and propose solutions.
**Requirements and Qualifications:**
* Completed high school education;
* Driver's license category B;
* Basic computer skills;
* Knowledge of administrative routines, preferably within the transportation/logistics sector.