Description
Job Summary:
An IT professional focused on user support, network monitoring, equipment maintenance, and development of Standard Operating Procedures (SOPs).
Key Highlights:
1. Essential IT support
2. Infrastructure monitoring and maintenance
3. Development of operational procedures
**OPEN POSITION – IT TECHNICAL ASSISTANT (EXCLUSIVE FOR PCD)**
**Location:** Paulista – PE (or residents within a 10 km radius)
**Working Hours:**
* Monday to Thursday: 7:30 AM to 5:30 PM
* Friday: 8:00 AM to 5:00 PM
Requirements
* **Technical Course in Informatics** or **Undergraduate degree in IT (in progress)**
* Experience with **networks and data security tools**
* Knowledge of **ERP software and systems**
* Familiarity with **agile or traditional methodologies**
* **Basic Microsoft Office Suite**
* Experience with **operating systems**
* Ability to **produce SOPs (Standard Operating Procedures)**
* Experience in **user support** (answering queries and resolving faults)
* Experience with **network asset monitoring** and **equipment maintenance**
* Knowledge of **network cabling**
* **Updated medical report (PCD requirement)**
* Residency in **Paulista/PE** or within a **10 km radius**
Main Responsibilities
* Production of **SOPs (Standard Operating Procedures)**
* **User support**
* **Network asset monitoring**
* **Network cabling**
* **Equipment maintenance**
Compensation and Benefits
**Salary:** R$ 2\.310,00
**Benefits:**
* Transportation Allowance
* Meal Allowance
**Partnerships and Discounts:**
* **Technical Degree and Professionalizing Degree Programs**
* **UNINASSAU** – up to 60% discount
* **Veneza Water Park** – 50% discount
* **Selfit Academies** – 14.5% discount
* **Real estate acquisition** – 7% discount
* **Stores and food court at Paulista North Way Shopping** – varying discounts
Employment Type: Direct Hire (CLT)
Compensation: Starting from R$2\.330,00 per month
Benefits:
* Meal Allowance
* Transportation Allowance
Work Location: On-site