Job Summary: You will be responsible for the implementation, configuration, and support of SaaS solutions, gaining hands-on experience in real-world projects using SaaS technologies and agile methodologies. Key Highlights: 1. Opportunity to develop on real-world SaaS technology projects 2. Work with WhatsApp API and digital channels 3. Learning about SaaS platforms and system integration **About the Role** You will join the Implementation team, handling initial configuration of Robbu’s solutions, testing, system integration, and supporting customer onboarding. This is an excellent opportunity to grow through real-world projects leveraging SaaS technologies, agile methodologies, and digital channels—especially the WhatsApp API. **Hard Skills (Technical Knowledge)** You don’t need to know everything, but a strong willingness to learn is essential. * Basic understanding of SQL databases (SELECT statements and simple filters) * Fundamental knowledge of REST APIs (JSON, endpoints, headers) * Familiarity with Postman, Excel, or Google Sheets * Interest in chatbots, WhatsApp Business API, and omnichannel platforms * Basic process modeling concepts (BPMN or simple flowcharts) * Preferred: programming logic (e.g., JavaScript, Python, or C\#) **Soft Skills (Behavioral Competencies)** * Clear and concise communication * Proactivity and autonomy in problem-solving * Organization and attention to detail * Collaborative work across diverse departments * Strong desire to learn and curiosity * Analytical ability to understand and resolve technical scenarios **What You’ll Learn With Us** * Implementation of SaaS communication platforms (e.g., Invenio Live/Center and WhatsApp API) * Creation, testing, and simple adjustments of chatbots * Participation in agile projects (Scrum, Kanban) * System integration via REST APIs * Customer engagement across various industries (banking, retail, healthcare, etc.) **Requirements** * Currently enrolled in an undergraduate program from the 3rd semester onward in one of the following fields: o Information Systems o Computer Science o Engineering o Systems Analysis and Development o Database or related disciplines * Students with less than one year of coursework are also eligible if they already have personal technical experience **Preferred Qualifications** * Personal or academic projects involving APIs * Participation in hackathons or tech communities * Familiarity with tools such as Asana, Azure DevOps, Jira, or similar