Cook II

Description

Job Summary: Handle the reservation process, managing daily occupancy, maximizing revenue, and offering customers the best rate options and experience. Key Highlights: 1. Responsible for maximizing the property's revenue. 2. Opportunity for negotiation and direct customer contact. 3. Company that fosters a welcoming and diverse work environment. * Manage the reservation process, overseeing daily occupancy and maximizing the property's revenue; contact customers to offer optimal rates and an excellent experience with our services. **Responsibilities and Duties** * Always present guests and intermediary customers with the best available reservation options aligned with daily conditions and strategies. * Provide all necessary information to customers at the time of booking. * Ensure accurate reservation entry into the PMS system, per the procedures outlined in the reservation manual. * Enter negotiated corporate rate agreements into the primary system as per sales negotiations. * Coordinate with Front Desk and Events departments as needed to ensure guests' stays proceed smoothly. * Conduct group reservation negotiations. * Strategically promote additional revenue opportunities during reservations, such as upselling and early check-in. * Monitor availability to open or close sales channels, preventing overbooking. **Requirements and Qualifications** * High school diploma * English proficiency preferred * Relevant work experience * Proficiency in Microsoft Office suite **Additional Information** * Health insurance * Dental insurance * Life insurance * Transportation allowance * Meal allowance We are a **hospitality services and solutions provider** operating across more than 170 properties nationwide—from north to south of Brazil—caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities we serve. **Together with you**, and alongside a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil's leading hospitality operator—a company where guests, investors, partners, and talent want to be. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***