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Job Summary: Provide humanized customer service at business units, including registration, requesting health insurance authorizations, and negotiating fees. Key Highlights: 1. Humanized and high-quality customer service 2. Professional development in a respectful and diverse environment 3. Collaborating with a leading company in Diagnostic Medicine If your purpose is to inspire people to care for people, you’re in the right place! Founded in Brasília by biochemists Janete Vaz and Sandra Soares Costa, Grupo Sabin has been operating in the market for 41 years. We have become a reference group in Diagnostic Medicine, offering over 7\.300 healthcare services — including clinical analyses, imaging diagnostics, vaccination, and executive health check-ups. Sabin also operates in Primary Health Care (PHC) through Amparo Saúde and launched Rita Saúde last year — an integrated health services platform. We are recognized across Brazil and Latin America as one of the Best Companies to Work for over 18 consecutive years. Our strong organizational culture emphasizes respect, development, diversity, and inclusion. We have over 6\.700 employees and operate across 12 states and the Federal District, with 323 units distributed from north to south of the country. Want to learn more about our brand? Visit www.sabin.com.br or follow our official social media: LinkedIn Sabin Medicina Diagnóstica \| Instagram @sabinmedicinadiagnostica \| Facebook Sabin Medicina Diagnóstica \| **Responsibilities and Duties** * Provide humanized and high-quality customer service at business units and/or other designated locations; * Register/update customer information in the service management system; * Request authorizations from health insurance providers according to each provider’s established policy; * Deliver customer service considering all necessary information for test execution, while adhering to the company’s defined process; * Negotiate fees and payment methods with customers (per company-aligned procedures); * Perform other duties relevant to the position; * Safeguard confidentiality and security of information, complying with information security and data protection policies and regulations. **Requirements and Qualifications** * Currently enrolled in an undergraduate program in one of the following fields: Administration; Biomedicine; Hospital Management; Pharmacy; Human Resources; or Executive Secretariat. **Additional Information** * **Benefits designed for your daily life:** Transportation Allowance or Fuel Assistance, Meal Voucher. A healthcare reference, distinguished in people management and female leadership, committed to sustainable best practices and actively engaged in the communities where it operates, Grupo Sabin was founded in the federal capital in 1984\. It emerged from the courage and determination of two entrepreneurs, Janete Vaz and Sandra Soares Costa. Today, it employs approximately 7000 professionals united by the purpose of inspiring people to care for people. Present in 14 states plus the Federal District, the company delivers healthcare services with excellence, innovation, and socio-environmental responsibility across 354 units distributed from north to south of the country. Grupo Sabin’s healthcare ecosystem comprises a portfolio of businesses covering clinical analyses, imaging diagnostics, anatomical pathology, genomics, immunization, and executive health check-ups. Additionally, it includes primary care services, supporting population health management through coordinated care programs and pathways via Amparo Saúde, and the integrated health services platform — Rita Saúde — a digital solution partnering with pharmacies, physicians, and other healthcare professionals to promote quality, efficient access to healthcare. To foster entrepreneurship in healthcare, Grupo Sabin launched SkyHub.Bio in 2020 — an innovation hub promoting and developing startups, encouraging partnerships, knowledge exchange, and building business models that contribute to the healthcare sector grounded in science, efficiency, and customer experience. As a solid national company with a visionary outlook, well-established values, and a genuine commitment to ESG agenda and health and wellness services supporting customers’ health journeys nationwide, Grupo Sabin maintains the Instituto Sabin. Since 2005, the Institute has implemented impactful social initiatives in communities where the company operates, focusing on improving quality of life, well-being, and prosperity, while fostering social innovation. Throughout this journey, the Institute has positively impacted over 1.6 million people and 902 social organizations. Explore our selection processes and stay updated on available positions across Sabin units throughout Brazil. After all, we invest in carefully designed processes to attract individuals who align with our purpose and values. *Stay alert and avoid falling victim to scams! We do not charge any fees at any stage of our selection processes.*
