Job Summary: Manage and lead the operation of a logistics Service Center, focusing on excellence and managing multifunctional teams to optimize processes. Key Highlights: 1. Lead logistics in Latin America with customized solutions. 2. Undertake challenging, dynamic, and innovative projects. 3. Be the protagonist of your own development in an environment full of opportunities. At Mercado Livre, we are democratizing commerce, money, and payments across Latin America. At Mercado Envios, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In a world of constant evolution, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement for competitiveness. Join the team leading logistics in Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Radiate entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their utmost because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself undertaking challenging, dynamic, and innovative projects, **and being responsible for**: * Managing and leading the Service Center operation, focusing on execution excellence and achieving the highest levels of the Operational Excellence Program, through continuous improvement and KPI analysis. * Planning and sizing resources (headcount and supplies) for logistics operations jointly with the logistics operator, adjusting to demand, and managing critical transportation indicators (route planning, delivery efficiency, occupancy, driver performance). * Ensuring proper package handling to satisfy customers and strictly complying with workplace safety regulations. * Managing a multifunctional leadership team, boosting performance and fostering a healthy, engaged, and satisfying work environment for all. * Managing a model site applying the latest sorting technologies and acting as the focal point for interface with Procurement, Maintenance, S\&OP, SHE, and other Mercado Envios areas. **Requirements:** * Hold a bachelor’s degree in fields such as Administration, Engineering, Mathematics, Statistics, or Economics. * Have proven prior experience in Supply Chain (operations, transportation, planning, etc.). * Possess solid experience leading large teams or people leadership experience. * Be proficient in Microsoft Office Suite. * Be available to work onsite in Porto Feliz, São Paulo state, on a 5x2 schedule (Monday to Friday) with flexible hours, including the possibility of starting shifts as early as 4:00 AM when operational needs require. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * The chance to be the protagonist of your own development in an environment rich with opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge sharing within a team of outstanding professionals and experts. * An excellent work environment, fully equipped to provide you with a remarkable experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for monetary payment. All open positions are accessible on our careers website. If you receive any request for money, please be cautious!
João Silva
Indeed · HR
João Silva
Indeed · HR
