Call Center Operator

Description

Job Summary: Telephone, email, chat, and WhatsApp support to resolve customer inquiries and guide customers, prioritizing employee development and well-being. Key Highlights: 1. Growth opportunities and a happiness-focused environment 2. Career development plan with promotions starting from the third month 3. No prior experience required, but previous experience is a plus **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience and have been certified since 2020 as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities**: Telephone support to address customer inquiries and provide quick solutions, as well as guiding customers step-by-step to resolve issues. Work will be conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma completed Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2\. Entry-level positions also available. No prior experience required, but experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer service representative, consultant, collections agent, active or passive customer service agent, salesperson, SAC, sales, teleoperator, interaction expert, operator, etc., is a plus. **Here, you’ll find cutting-edge technology and human warmth, innovation, people, and opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site