Call Center Operator

Description

Job Summary: Phone-based customer support to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues via email, chat, WhatsApp, and voice. Key Highlights: 1. An environment that values employee happiness and well-being. 2. Growth opportunities and career development plans starting from the third month. 3. A company that embraces diversity, with or without prior experience. **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you can be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Provide phone-based customer support to address inquiries and deliver rapid solutions, guiding customers step-by-step to resolve issues. Work channels include email, chat, WhatsApp, voice, and others. **Requirements** Must be at least 18 years old. High school diploma completed. Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2. Also open to first-time job seekers. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support specialist, consultant, collections agent, active or passive customer service agent, sales representative, SAC (Customer Service Center), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find abundant Technology & Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site