Summary: The Business Development Manager will lead growth, performance, and operational excellence for Amazon’s Hub Delivery program in Brazil, managing a team and driving network expansion. Highlights: 1. Lead and develop a team of Channel Team Leads, fostering strong performance. 2. Drive multi-region acquisition and expansion strategy for sustainable growth. 3. Partner with various teams to improve tools, processes, and partner experience. **DESCRIPTION** --------------- The Business Development Manager will lead the growth, performance, and operational excellence of Amazon’s Hub Delivery program across regions in Brazil. Managing a team of Channel Team Leads (CTLs), this leader drives network expansion, ensures delivery quality, and develops high\-performing field teams. The role blends strategic planning with selective hands\-on support to accelerate launches, resolve escalations, and maintain Amazon’s high standards. Key job responsibilities * Lead and develop CTLs, ensuring strong team performance, coaching, and capability building. * Own multi\-region acquisition and expansion strategy, ensuring sustainable growth and high\-quality onboarding. * Drive operational performance, maintaining delivery success metrics of 98\.5%\+ across all regions. * Dive deep into data to identify root causes, performance risks, and improvement opportunities. * Serve as senior escalation point for complex onboarding, partner performance, and operational blockers. * Partner with Delivery Stations, Program, and Product teams to improve tools, processes, and partner experience. * Represent the region in business reviews, providing insights, forecasts, and strategic recommendations. **BASIC QUALIFICATIONS** ------------------------ * Experience in program management, logistics, operations, supply chain, transportation, or a related field * Experience managing multiple projects and priorities across teams in a fast\-paced, deadline\-driven environment * Experience in senior level leadership support, or experience at Amazon * Experience in English\-language communication skills, both written and verbal **PREFERRED QUALIFICATIONS** ---------------------------- * Experience and track record of exceeding sales goals Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\-we\-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
João Silva
Indeed · HR
João Silva
Indeed · HR
