Description
Job Summary:
Lead and guide the operational team, oversee last-mile and e-commerce operations, ensure delivery quality, and monitor KPIs.
Key Highlights:
1. Lead and guide the operational team
2. Ensure last-mile and e-commerce deliveries within the SLA
3. Monitor KPIs and support base improvements
* Lead and guide the operational team;
* Oversee last-mile and e\-commerce operations, ensuring deliveries within the SLA;
* Handle interactions with drivers and delivery personnel to ensure delivery quality;
* Support recruitment of new delivery personnel;
* Monitor KPIs, address incidents, and support base improvements;
Compensation: R$2\.536,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Food allowance
* Meal allowance
* Transportation allowance
Work Location: On-site