Call Center Operator

Description

Job Summary: Telephone and digital customer service, providing solutions and guiding customers to resolve issues, in an environment that values employee development and well-being. Key Highlights: 1. Growth opportunities and career development plan with internal promotions 2. An environment that values employee happiness and well-being 3. A market-leading company with over 30 years of experience, certified among the best employers **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are leaders in customer relationship management with over 30 years of experience, and since 2020 have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your development is a priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Telephone support to answer questions and provide quick solutions to customers, as well as guiding them step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. Prior experience is not required, but it is a plus if you have previously worked as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales agent, teleoperator, interaction expert, operator, etc. **Here, you’ll find abundant Technology & Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) Compensation: R$1.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com