Systems Intern

Description

Job Summary: As a Systems Intern, you will support internal users, perform data analysis and adjustment, manage system access permissions, and collaborate in the development of documentation and reports. Key Highlights: 1. Support for internal users and process guidance 2. Data analysis and adjustment for correction and integrity 3. Collaboration in the development and updating of documentation **Who We Are:** For 50 years, Fundep has been the support foundation of UFMG, responsible for managing research, teaching, extension, and institutional development projects. Authorized to also support other science and technology institutions across Brazil, Fundep serves as a bridge connecting diverse actors within the national science, technology, and innovation ecosystem. **Responsibilities and Duties** As a **Systems Intern**, you will be responsible for: * Providing support to internal users via the ticketing system, assisting with system usability, process guidance, and clarification of doubts; * Supporting data analysis and adjustment under the team’s direction, ensuring information accuracy and database integrity; * Assisting in managing access permissions to internal systems and modules, responding to requests and maintaining updated records; * Reviewing and understanding code snippets from internal applications—under analysts’ supervision—to comprehend workflows, identify potential root causes of errors, and learn about system architecture; * Supporting the development and updating of documentation, including SOPs (Standard Operating Procedures), process flows, and system usage instructions; * Collaborating in the creation and review of reports and queries, supported by coordinators and analysts, ensuring users have access to necessary information; * Logging and tracking tickets with external vendors, where applicable, supporting resolution of issues dependent on third parties; * Assisting in preparing training materials on system functionalities, contributing to user orientation and capacity building. **Requirements and Qualifications** * Communicative, creative, attentive, and organized individual with strong interpersonal skills and critical thinking; * Currently enrolled in an undergraduate program in Information Technology or related fields; * Attention to detail, organizational skills, teamwork, and logical reasoning; * Desired knowledge of Windows Server, SQL Server, programming logic, and Microsoft Office Suite. **Additional Information** Benefits and Perks: * Internship stipend: R$1\.957,29; * 6 hours/day; * Meal allowance / food voucher; * Free parking or transportation voucher aligned with individual needs; * Breakfast and afternoon snack; * Collective life insurance and personal accident insurance; * Day-Off: one paid day off granted on your birthday. Join Fundep! For nearly 50 years, Fundep has been the support foundation of UFMG, responsible for managing research, teaching, extension, and institutional development projects. Authorized to also support other Brazilian Science and Technology Institutions, Fundep connects diverse actors within the national S\&T and innovation landscape. To assist institutions in fulfilling their societal roles, Fundep operates across three complementary dimensions, delivering solutions and services for Project Management, Tender Management, and Program Management. Across these three areas, Fundep provides end-to-end management—from opportunity prospecting and resource acquisition, to legal advisory, procurement, imports, personnel hiring, and financial reporting. Its mission is to serve as a benchmark support foundation, distinguished by administrative excellence and credibility in sustainable management. Fundep is present in researchers’ daily work, manifesting its impact in multiple ways. It supports the national COVID-19 vaccine effort through its collaboration with CTVacinas and Spintech. It assists Minas Gerais’ judiciary in decisions related to the country’s largest humanitarian and environmental tragedy, managing the Brumadinho project. It bridges the automotive industry’s needs with solutions developed at research, technology, and innovation centers nationwide, coordinating Mover program initiatives. It also ensures transparency and integrity when supporting public agencies and civil society organizations in tenders, selection processes, and professional qualification. These are just some of over 3,000 projects managed annually by Fundep. The Foundation also fosters new businesses, supports technology-based entrepreneurship, and pioneers novel approaches to conducting and disseminating research. It operates as a network, mediating complex ecosystems that support science and technology. **FUNDEP VALUES** Fundep operates based on the following values: ***Excellence*****:** Commitment to continuous improvement, aiming to deliver high-quality services recognized across the research, teaching, and innovation ecosystem. ***Diversity*****:** Respect, appreciation, and encouragement of an environment embracing pluralism among people, projects, ideas, and cultures. ***Sustainability*****:** Social, economic, and environmental principles driving sustainability and securing the Foundation’s future while positively contributing to society. ***Integrity*****:** Ethical, transparent, and responsible conduct in all Foundation relationships. ***Creativity:***Internalization of innovative practices, encouraging the pursuit of solutions and new opportunities.