Job Summary: We are seeking a professional to manage administrative and facilities services, optimize processes, and ensure building maintenance and common area upkeep. Key Highlights: 1. Team and facilities service provider management 2. Administrative process optimization and supplier procurement 3. Work plan development and performance indicator monitoring Description: We seek candidates meeting the following requirements: * Completed undergraduate degree; * MBA or postgraduate degree preferred; * Industrial experience preferred; * Experience in administrative services; * Experience in facilities management, including cleaning and common area upkeep; * Knowledge of building maintenance, plumbing, and electrical systems; * Proficiency in Microsoft Office suite. Please review the primary day-to-day responsibilities for this position: * Management of staff and service providers for cleaning, upkeep, landscaping, maintenance, laundry, and other facilities-related activities across common and operational areas; * Procurement of facilities, laundry, and maintenance service providers; * Development and maintenance of procedures and contracts for Administrative Services, aiming to optimize processes and organize tasks, thereby enabling efficient prioritization of service requests and activities through standardized processes; * Creation of efficient work plans to determine optimal third-party staffing levels and standardize suppliers and contracts; * Development of KPIs and SLAs for Administrative Services, as well as matrix reporting and presentations to Corporate Management and Local Operations Directorate—particularly for budget and project approvals within the department; * Preparation of annual budget plans and expense and investment accountability reports; * Conducting facility inspections—including courtyards, corridors, and common areas—to assess repair or cleaning needs, and verifying the operational status of electrical and plumbing systems, elevators, and other equipment; * Scheduling preventive and corrective maintenance for damaged structures, prioritizing repairs that pose safety risks to personnel, operational continuity, or visual appearance; * Inspecting landscaping and gardening teams, ensuring consistent maintenance of these areas; * Monitoring open service requests until resolution of irregularities, with indicator generation; * Managing the workforce by identifying developmental needs and implementing individual development plans to ensure employee retention, motivation, and sustained performance; * Identifying opportunities for continuous process improvement by evaluating critical and recurring issues, analyzing root causes, and proposing implementable alternatives to ensure ongoing departmental advancement. 251127020240852124
João Silva
Indeed · HR
João Silva
Indeed · HR
