Office Assistant

Description

Job Summary: This role involves customer service for overdue accounts, administrative support, document organization, and assisting management with various tasks. Key Highlights: 1. Inspire diligence and promote diversity and inclusion 2. Customer service and administrative support 3. Document and report organization WE WANT YOU ON OUR TEAM! We are proud to say that we are a team of over 4,000 employees working synergistically across more than 150 cities, and we are the driving force behind the Group's development and evolution. To fulfill our mission, we need people who take pleasure in serving, who inspire and transform. Here, our mission is to inspire diligence at all times — this means respecting and promoting diversity and inclusion across all positions. JOIN GROUP ZELO! Please note that all our job openings are open to persons with disabilities (PcD). YOUR RESPONSIBILITIES: * Handle delinquent customers, regularize contracts, receive and verify payments, formalize payment clearance, and report information through departmental controls, ensuring accurate transmission of information and funds; * Support internal and external customer service in person, by phone, or via e\-mail, providing information, identifying request nature, directing inquiries to responsible departments, and contributing to excellence in unit service delivery; * Manage dispatch and receipt of registered mailbags, recording document entry and exit, performing sorting, verification, and distribution to comply with departmental procedures; * Assist in preparing reports, forms, and spreadsheets: collecting data; creating and updating control spreadsheets; drafting reports, memoranda, and other administrative documents; * Organize various departmental documents and files, classifying them according to predefined criteria and archiving them per departmental procedures, to ensure document preservation, control, and organization; * Support management in departmental administrative demands, assisting in activity control and execution. REQUIREMENTS: * Completed high school education * Basic computer skills * Experience in customer service DESIRABLE: * Proficiency in Excel IS THIS POSITION A PERFECT FIT FOR YOU? APPLY NOW AND JOIN THIS SUCCESSFUL TEAM! Minimum Education Level: High School (Secondary Education) * Meal Allowance * Birthday Gift * Christmas Gift * Funeral Assistance * Life Insurance * TotalPass * Transportation Allowance * DuBeneficios