Customer Service Representative

Description

Job Summary: This role is for a Junior Analyst to work with rural producers, focusing on customer service, issuing invoices, and organizing documents, offering growth and development within a supportive environment. Key Highlights: 1. Customer service and support for rural sector routines 2. Issuance of rural producer invoices and document organization 3. Real growth opportunities and a continuous learning environment **Junior Analyst Position \- Customer Service and Rural Producer Routines** If you enjoy working with people, solving problems, and learning through hands-on experience every day, this position is for you. At Mendonça Contabilidade, we don’t seek just someone to perform tasks—we seek individuals who want to grow, develop, and make a difference in our clients’ lives. **About the Position** You will be responsible for serving clients and supporting rural sector demands, directly handling rural producer invoice issuance and document and process organization. Here, you won’t merely execute tasks—you’ll be part of the solution for our clients. **Key Responsibilities** * Customer service (in-person, phone, and digital) * Issuance of rural producer invoices * Support for declarations and sector routines * Document and information organization * System data entry **What We Expect From You** * Experience in public-facing customer service * Ability to issue invoices * Strong communication and organizational skills * Willingness to learn and grow **Preferred Qualifications** * Experience in an accounting office * Knowledge of the rural sector * Ongoing technical or undergraduate studies **Benefits** * Birthday day off * Gym membership plan * Laboratory partnership plan * Internal library (Mendonça Library) * Continuous training and development pathways **About Mendonça** We are a company that believes accounting goes beyond numbers. Our purpose is to **solve problems and help entrepreneurs grow**. Here, we value committed individuals who want to evolve and understand that each client deserves attention, care, and tailored solutions. **What You’ll Find Here** * A continuously learning environment * Training and development programs * A strong, well-defined culture * Performance-based recognition * Real growth opportunities If you want to work in a place where your work makes an impact and you can evolve every day, we’d love to meet you!