Description
Job Summary:
Professional responsible for patient care, appointment scheduling, and operational and administrative support, aiming for excellence in customer experience.
Key Highlights:
1. Ensure quality and efficiency in patient care
2. Maintain clinics, materials, and equipment organized
3. Contribute to a positive patient experience
**Responsibilities**
\* Ensure quality and efficiency in patient care.
\* Manage front desk communications and appointment scheduling.
\* Support the team in operational and clinical processes.
\* Maintain clinics, materials, and equipment organized and well-stocked.
\* Perform administrative, financial, and commercial support tasks.
\* Contribute to a positive patient experience throughout the entire service process.
\* Follow internal procedures with professionalism and effective communication.
**Requirements**
\* Completed high school education.
\* Experience in customer service, reception, or administrative routines.
\* Strong verbal and written communication skills.
\* Organizational skills and ability to handle multiple tasks simultaneously.
\* Proficiency in WhatsApp, scheduling tools, spreadsheets, and administrative systems.
\* Professional demeanor, discretion, and courtesy in interactions.
**Preferred Qualifications**
\* Experience in medical or aesthetic clinics.
\* Experience issuing invoices and managing financial controls.
\* Experience in commercial customer service and preparing quotations.
\* Aptitude for supporting content production and digital communication.
Compensation: R$1\.900,00 per month
Experience:
* Medical Clinic (Preferred)
* Patient Care (Preferred)
* Microsoft Excel (Preferred)
Work Location: On-site