NURSING TECHNICIAN

Description

Job Summary: Leve Saúde is seeking a Nursing Technician to provide high-quality support to beneficiaries, monitor their health needs, and deliver humanized and efficient care. Key Highlights: 1. Close monitoring of beneficiaries' health needs 2. Humanized and efficient care 3. Process optimization and quality improvement in service delivery Leve Saúde is a Rio de Janeiro-based health plan operator founded with the **purpose of transforming how healthcare is delivered in Brazil**. We believe that caring goes far beyond offering health plans—it means building relationships, truly listening, and being present throughout each person’s health journey. From day one, we have championed a model that is closer, more welcoming, and more effective. With our own multidisciplinary teams and an integrated provider network, we deliver a lighter, more efficient, and patient-centered healthcare experience. **What drives us:** * Making healthcare more human and accessible. * Reducing bureaucracy and facilitating access to high-quality services. * Leveraging technology as an ally to improve healthcare experiences and outcomes. **How we do it:** * Through our own clinics, ready to provide welcoming and efficient care. * With a multidisciplinary team closely supporting beneficiaries throughout their health journey. * With an internal team committed to innovation, quality, and purpose. We are a company in constant growth, and every team member is an essential part of this journey. Here, we believe in collaboration, open dialogue, and the power of doing things differently. We are looking for a **Nursing Technician** committed to delivering high-quality support to beneficiaries, closely monitoring their health needs, and promoting humanized and efficient care. **Responsibilities and Duties** Monitor beneficiaries’ health status following hospital discharge and during emergency department visits; Handle health-related requests received via email, mobile app, WhatsApp, and phone; Follow up on beneficiaries’ health incidents, ensuring timely support and resolution; Conduct online consultations via WhatsApp, including triage, qualification, and appropriate referral of health issues raised; Receive and process laboratory test results, uploading them into the Tasy system; Monitor and support beneficiaries’ adherence to their care plans, based on risk classification; Provide support for Telemedicine and health apps prior to medical appointments; Onboard new beneficiaries into the health plan; Identify daily opportunities for continuous improvement in processes and service quality. **Requirements and Qualifications** Experience in Telemedicine-based care; Active COREN registration; Knowledge of care plans and population health management; Analytical mindset for identifying continuous improvements. **Additional Information** Meal Allowance: R$42.00; Transportation Voucher; Birthday Day Off; Health Plan with no payroll deduction; Dental Plan with no payroll deduction; Total Pass; Discounts on courses and university tuition;