Description
Job Summary:
Proactive and organized IT Assistant for technical support, hardware/software maintenance, and implementation of digital workflows, with a focus on professional growth.
Key Highlights:
1. Proactive engagement with technical and technological support
2. Hardware and Windows operating system maintenance
3. Support in network infrastructure and information security management
The **Urca Group** has an opening for an **IT Assistant**! If you are proactive, organized, and enjoy working in technical support and technology, this could be your opportunity for professional growth.
**Responsibilities:**
* Provide technical support (L1 and L2\) to on-site and remote users.
* Perform preventive and corrective maintenance of hardware and Windows operating systems.
* Assist in the implementation and support of new digital workflows.
* Support network infrastructure and information security management.
* Act consultatively, guiding users on best practices for using company systems.
**Requirements:**
* Bachelor's degree completed or in progress in Computer Science, Information Systems, or related fields.
* Technical experience in computer maintenance, Windows, networking, and basic information security concepts.
* Valid Brazilian driver's license (Category B) and availability for travel between group units.
* Prior experience in the automotive sector is a plus.