Information Technology Internship

Description

Job Summary: IT internship to handle Level 1 customer tickets, provide support to field technicians, and monitor service follow-ups. Key Highlights: 1. Level 1 customer ticket handling 2. Direct support to field technicians 3. Monitoring of customer service follow-ups Job Description: **Position:** IT INTERN Internship stipend: BRL 1,200.00 Meal voucher: BRL 30.00 per day Transportation voucher **Working hours:** 9:00 AM to 2:00 PM **Education:** Completed high school – Currently enrolled in a technical course in Information Technology (hardware) and/or Electronics. **Brief job description (daily activities):** Handling and managing customer tickets at Level 1; Supporting field technicians; Monitoring field technicians' service follow-ups with customers; Benefits: * Life insurance * Meal voucher * Transportation voucher Working hours: * Monday to Friday Compensation: BRL 980.00 – BRL 1,300.00 per week Benefits: * Meal voucher * Transportation voucher Work location: On-site