We are looking for a CRM ANALYST. If you are an organized, analytical person who enjoys working in a team and has strong communication skills, this position is for you! **Main Responsibilities:** **MAIN RESPONSIBILITIES** * Support the execution of CRM campaigns (e-mail, WhatsApp, push) * Support customer loyalty initiatives, relationship workflows, and customer journeys * Collaborate with Marketing, E-commerce, Stores, and Tech teams * Assist in customer segmentation and basic purchase behavior analysis * Prepare **briefings for campaign and journey creative development**, monitoring and approving materials together with the marketing design team. **Requirements:** * Currently pursuing or completed degree in Marketing, Business Administration, Communications, or related fields * Interest in CRM, relationship marketing, and customer experience * Proficiency in Excel and PowerPoint * Analytical, organized profile with strong communication skills * Teamwork orientation; **Advantages:** * Experience with Marketing Cloud, Salesforce, or CRM systems Familiarity with the beauty and retail sectors will be an advantage * ✨ **Benefits:** Market-competitive salary; Transportation allowance; Meal voucher; Health and dental insurance; Partnership agreements with educational institutions; SESC membership; Real opportunities for professional development. Minimum Education Level: Bachelor’s Degree