Job Summary: Manage operational teams, reverse logistics, and analyze performance—identifying process improvement opportunities and leading optimization projects. Key Highlights: 1. Lead teams and projects in a dynamic and innovative environment. 2. Work at the forefront of logistics in Latin America. 3. Develop within an entrepreneurial-minded company. At Mercado Livre, we are democratizing commerce and financial services to transform people’s lives across Latin America. Be part of this mission! At Mercado Envios, we manage our sellers’ inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Livre has become a requirement for competitiveness. Join the team leading logistics in Latin America—delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never giving up, and focused on surpassing their own limits. * Give their absolute best because they love working with commitment and dedication. * Embrace change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build alongside others and enjoy working in teams. Imagine yourself driving challenging, dynamic, and innovative projects—and being responsible for: * Managing operational teams, developing talent, and leading with focus on safety, quality, productivity, and shift handover optimization. * Ensuring logistical and operational management of reverse logistics flows—including collaboration in designing the logistics network, adjusting connections, defining routes, as well as governing offline flows and managing returns with third-party companies. * Analyzing performance—monitoring critical strategic and operational KPIs, conducting data analysis, and preparing reports. * Identifying opportunities for improvement in reverse logistics processes and operations, implementing and leading optimization projects. * Collaborating closely with operations, operational excellence, product, control tower, and other support teams. **Requirements:** * Bachelor’s degree completed in Logistics, Quality Engineering, Production Engineering, Industrial Engineering, Data Engineering, or related fields. * Experience in Cross Docking/Transportation operations, preferably with direct interface with Reverse Logistics. * Advanced proficiency in tools such as Excel or Google Sheets is essential, along with proven experience in analyzing and controlling operational KPIs and hands-on experience with WMS or LMS systems. * Knowledge of project management and continuous improvement methodologies such as Lean, Kaizen, or similar. * Willingness to work onsite in Simões Filho – Bahia, and to travel approximately once per month to states in the South and Southeast regions. **We Offer You:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * Ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * Collaboration and knowledge-sharing with outstanding professionals and experts. * An excellent work environment with everything you need to have a great experience. :) Mercado Livre does not contact candidates offering job opportunities in exchange for monetary payment. All open positions are available on our careers website. If you receive any request for money, please be cautious!