Job Summary: A dynamic and organized professional to assist in administrative and commercial management, ensuring harmonious and efficient operations. Key Highlights: 1. Customer support via telephone and email, and customer qualification. 2. Entering customer data into CRM and lead follow-up. 3. Issuing maintenance reports, repair orders, and shipment tracking. Career Opportunity as Commercial Administrative Assistant at Control iD We are seeking a dynamic and organized professional to join our team as a Commercial Administrative Assistant. If you possess keen attention to detail and enjoy working in an environment that values efficiency and collaboration, this is the perfect opportunity for you. As a Commercial Administrative Assistant, you will be responsible for assisting in the company’s administrative and commercial management, ensuring all operations run smoothly and efficiently. Your main responsibilities will include: * Providing customer support via telephone and email; * Qualifying, validating, and routing customers; * Entering customer data into our internal CRM; * Tracking leads; * Issuing and sending maintenance reports; * Issuing repair orders; * Monitoring the shipping process with the customer. Benefits: Meal or food allowance of R$ 32.00 per business day – Sodexo card, no payroll deduction; Life insurance; Unimed health plan (co-payment); Transportation allowance; Profit-sharing program (PLR). We look forward to your interest and application to join us on this journey to success. Minimum Education Level: High School Diploma