IT SUPPORT ASSISTANT

Description

Job Summary: The Information Technology Assistant will provide technical support to employees, ensuring the proper functioning of IT equipment and applications and assisting users. Key Highlights: 1. Essential technical support for the company's IT operations. 2. Troubleshooting hardware, software, and internet issues. 3. Assisting users with questions regarding equipment and applications. **Job Description:** ---------------------- The Information Technology Assistant will be responsible for providing technical support to company employees, ensuring the proper functioning of IT equipment and applications. They will work collaboratively to resolve hardware, software, and internet-related issues and assist users with questions about using their equipment and applications. Work schedule: Monday to Friday, from 8:00 AM to 6:00 PM, and Saturdays (rotating every 15 days). **Mandatory Requirements:** ------------------------------ Intermediate Microsoft Office proficiency; Intermediate knowledge of hardware maintenance, software installation, and internet; Intermediate knowledge of equipment installation, configuration, and maintenance; Intermediate knowledge of information technology applications; Basic knowledge of data backup and recovery. **Desirable Requirements:** -------------------------- Currently pursuing a Bachelor’s degree in Information Technology or related fields. \- Optional * 18 months of experience in IT support. * Intermediate knowledge of computer science (Software and Hardware) is desirable. **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- * Transportation Allowance * Life Insurance * Corporate Health and Dental Plans * Union Benefits * On-site Meals **Work Location:** ---------------------- Maringá **Working Hours:** ------------------------ Business Hours