Digital Process and Automation Analyst

Description

Job Summary: Develop and implement process automation solutions to optimize operational efficiency and enhance customer experience. Key Highlights: 1. Operational efficiency and customer experience optimization 2. Development of integrations between CRMs, e-commerce platforms, and systems 3. Technical support and training for end users Position: Digital Process and Automation Analyst Description: We are seeking a professional to join our company as a Digital Process and Automation Analyst. The selected candidate will be responsible for developing and implementing process automation solutions aimed at optimizing operational efficiency and enhancing customer experience. Responsibilities: * Develop integrations between CRMs, e\-commerce platforms, and third-party systems * Analyze and identify opportunities for improvement in existing processes. * Collaborate with internal teams to ensure effective integration of automation solutions. * Conduct testing and evaluation of implemented solutions. * Provide technical support and training to end users. Requirements: * Academic background in related fields such as Computer Science, Computer Engineering, Information Systems, or similar. * Knowledge of Meta and WhatsApp API consumption and manipulation * Prior experience in process automation and automation tools such as N8N. * Proficiency in programming languages such as Python, Java, or similar. * Ability to collaborate effectively within a team environment. * Strong communication and interpersonal skills. * Familiarity with the Bitrix platform and its official development documentation is a plus.