Description
Job Summary:
We are seeking a Collections Analyst to manage debt recovery, negotiate payments, and analyze customers' financial situations.
Key Highlights:
1. Collect payments from delinquent customers
2. Negotiate payment methods and deadlines
3. Analyze customers' financial situations
Collections Analyst Position Description
We are looking for a Collections Analyst to join our team. The professional will be responsible for collecting payments from delinquent customers, negotiating payment terms, analyzing customers' financial situations, and maintaining up-to-date records.
Responsibilities
* Conduct collections from delinquent customers via telephone, e\-mail, and other communication channels.
* Negotiate payment methods and deadlines with customers.
* Analyze customers' financial situations and propose solutions for debt settlement.
* Maintain updated records of negotiations and agreements.
* Prepare collection reports and present results to the team.
Requirements
* Prior experience in the collections field.
* Knowledge of negotiation techniques.
* Strong communication skills and ability to handle conflict situations.
* Organizational skills and attention to detail.
* Ability to work under pressure and meet targets.
* Completed Bachelor's degree in Administration, Accounting, or related fields.