Customer Service Agent

**Description and Responsibilities:** **Schedule:** Monday to Friday, from 8 a.m. to 5 p.m., with a 1-hour lunch break **Level:** Operational
- Support members
- Provide telephone support
- Contribute to achieving targets

Job Summary: The professional will be responsible for in-store customer service, assisting customers in locating products, clarifying inquiries, recording sales, and organizing and cleaning the premises. Key Highlights: 1. Direct in-store customer service and support 2. Sales management, cash handling, and merchandise organization 3. Maintaining cleanliness and organization of the workplace **Responsibilities:** * Providing customer service in the middle of the store; * Assisting customers in locating products, identifying needs, clarifying inquiries, and noting dosage instructions; * Re• Providing customer service in the middle of the store; * Assisting customers in locating products, identifying needs, clarifying inquiries, and noting dosage instructions; * Recording sales, operating software, and integrated systems for registration and inquiries; * Receiving payments, verifying cash register balance, change, and cash withdrawals. * Packing merchandise for customers; * Promoting cleanliness and hygiene of the work area facilities upon request or according to shift rotation schedules; * Receiving, verifying, storing merchandise, cleaning and organizing gondolas and shelves; * Labeling and price adjustments **Requirements:** * Completed High School Education * Flexible availability regarding working hours Minimum Educational Requirement: High School (Secondary Education)

João Silva
Indeed · HR