Quality Coordinator

Description

Job Summary: Coordinate the Quality Management System to ensure compliance, standardization, and continuous improvement of processes, products, and services. Key Highlights: 1. Lead and develop the quality team, promoting a quality culture. 2. Coordinate the Quality Management System (QMS) and audits. 3. Participate in continuous improvement and operational efficiency projects. Ensure compliance, standardization, and continuous improvement of Lightwall’s processes, products, and services, guaranteeing adherence to technical standards, legal requirements, and customer expectations, while promoting a quality culture across the organization. **Key Responsibilities** * Coordinate the **Quality Management System (QMS)**, ensuring compliance with applicable standards (ISO, PBQP\-H, internal and external audits). * Plan, execute, and follow up on **internal and external audits**, as well as corrective and preventive action plans. * Develop, review, and maintain **quality procedures, work instructions, and quality indicators**. * Monitor **performance indicators (KPIs)**, analyzing nonconformities, root causes, and proposing improvements. * Perform quality control throughout the production process, raw material receipt, and finished product inspection. * Ensure traceability and control of quality documents and records. * Support Production, Engineering, Supply Chain, and PCP areas in process standardization and improvement. * Coordinate handling of **nonconformities, customer complaints, and corrective actions**. * Ensure compliance with applicable technical, environmental, safety, and regulatory standards. * Lead and develop the quality team, delivering training and disseminating the quality culture. * Participate in continuous improvement projects, rework reduction initiatives, and operational efficiency enhancements. **Mandatory Requirements** * Bachelor’s degree in **Engineering, Quality, Production, Industrial Management, or related fields**. * Proven experience in **coordinating or leading a Quality department**, preferably in an industrial environment. * Solid knowledge of **quality management standards and systems**. * Experience in audits, performance indicators, and nonconformity analysis. * Proficiency in quality tools and intermediate/advanced Excel. **Hard Skills** * Quality Management System (QMS). * Internal and external audits. * Quality tools (PDCA, MASP, Ishikawa, 5 Whys, FMEA). * Process control and standardization. * Indicator analysis and technical reporting. * Document management and regulatory compliance. **Preferred Qualifications** * Experience in the **industrial or civil construction sector**. * Certifications such as ISO, Internal Auditor, Lean, Green Belt, or similar. * Experience in continuous improvement and cost-reduction projects. * Knowledge of industry-specific technical standards. **Soft Skills** * Technical leadership and influence. * Analytical and systemic thinking. * Clear and assertive communication. * Organization and attention to detail. * Data-driven decision-making capability. * Collaborative and results-oriented profile. **? Key Performance Indicators (KPIs)** * Nonconformity rate. * Rework and waste levels. * Results of internal and external audits. * Timely completion of corrective actions. * Internal and external customer satisfaction. If you are driven by excellence, standardization, and continuous improvement—and want to join a company that values processes, quality, and innovation—this opportunity is for you. **Join Lightwall as our Quality Coordinator and elevate our standards to a new level.**