Description
Job Summary:
Last-Mile Operations Leader to ensure transportation efficiency, lead teams, and guarantee on-time delivery, productivity, and quality.
Key Highlights:
1. Lead and motivate operational teams in last-mile transportation
2. Supervise goods receiving, verification, and dispatch processes
3. Monitor KPIs and propose continuous operational improvements
**Position: Last-Mile Operations Leader**
**Locations:**
* Tijucas
* Indaial
* Caçador
* Santo Amaro da Imperatriz
* Itaperuçu
* Toledo
* Arapongas
* Marialva
* Medianeira
* Rio Negro
* Brusque
* Gaspar
**Job Mission**
Ensure transportation operational efficiency by leading operational teams and guaranteeing adherence to pickup and delivery deadlines, productivity targets, quality standards, and safety regulations.
**Main Responsibilities1\. Team Management**
* Lead, motivate, train, and guide drivers, helpers, and operational staff.
* Assign routes and tasks according to daily planning.
* Monitor individual and collective performance.
* Provide feedback and foster team development.
**2\. Transportation Operations**
* Supervise goods receiving, verification, sorting, and dispatch processes.
* Ensure compliance with pickup and delivery deadlines (SLA).
* Monitor vehicle loading and unloading.
* Track route planning and route performance.
* Handle incidents (losses, damages, delays, and returns).
**3\. Operational Control and Metrics**
* Monitor KPIs such as productivity, return rate, damage rate, on-time delivery, and cost per route.
* Prepare managerial performance reports.
* Propose corrective actions and continuous improvements.
**4\. Inventory and Yard Control**
* Monitor inventories and control volumes in transit.
* Ensure warehouse and vehicle yard organization.
* Minimize losses and operational discrepancies.
**5\. Safety and Quality**
* Ensure compliance with occupational safety regulations and transportation legislation.
* Guarantee adherence to company operational standards.
* Promote a culture of safety, quality, and operational discipline.
**Requirements**
* Completed or ongoing undergraduate degree in **Business Administration, Logistics, or related fields**.
* Prior experience in logistics or transportation operations leadership.
* Knowledge of performance indicators (KPIs).
* Basic/intermediate Excel proficiency.
* Route planning knowledge is a plus.
Employment Type: Full-time, CLT permanent contract
Salary: R$3.000,00 \- R$3.500,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site