Description With nearly 30 years in the market, Unetvale is a reference in connectivity and fiber optics in the region, delivering high-quality internet to homes, condominiums, and businesses—always focusing on technology and humanized service. If you seek a dynamic work environment, growth opportunities, and wish to join a team that connects people and transforms experiences through technology, this is your chance! **What will be your challenge?** Provide customer support by assisting in identifying technical issues and ensuring a positive, solution-oriented experience across all contact channels. **Key responsibilities:** * Respond to customers via phone, chat, WhatsApp, and social media, identifying issues and proposing solutions; * Perform basic router configurations and service orders; * Monitor open protocols and pending requests; * Follow up on contacts and support internal customer service; * Analyze service orders; * Ensure service quality, especially for repeat customers. **No prior experience required.** **What we offer:** * Unimed Health Plan; * Meal Voucher; * Dental Plan; * Life Insurance; * Free internet up to 700 MB; * Workplace gymnastics; * SESI Telemedicine; * Fresh fruit in the office. **If you identify with this opportunity, send us your resume and become a Unet member.** ?
João Silva
Indeed · HR
João Silva
Indeed · HR
