Sales Consultant

Description

Job Summary: Professional responsible for customer service, scheduling, reception, and administrative management in a clinic, focusing on communication and sales support. Key Highlights: 1. Complete customer service, scheduling, and sales 2. Reception management and administrative organization 3. Sales support for aesthetic products 1\. Customer Service: Greet customers warmly, answer questions, schedule appointments and procedures, and handle sales via phone, WhatsApp, or in person. 2\. Appointment Management: Organize professionals' schedules to ensure smooth patient flow and avoid time conflicts. 3\. Appointment Confirmation: Contact customers to confirm appointment times and reschedule if necessary, keeping the schedule up to date. 4\. Reception and Guidance: Upon arrival at the clinic, the receptionist guides customers regarding their procedure and directs them to the waiting area or the responsible professional. 5\. Administrative Control: Register new customers in the clinic's system, update records, issue invoices, and manage files and medical records. 6\. Billing and Payments: Receive payments for services, explain treatment packages and pricing, perform proactive sales, accompany customers during pre-sales and post-sales, and process payments via various methods, including credit and debit cards. 7\. Sales Support for Products: Assist in selling aesthetic products available at the clinic, explaining the benefits of each product. 8\. Maintenance of Organization: Ensure the reception area is always clean and well-organized, creating a pleasant environment for customers. 9\. Internal Communication: Serve as the liaison between customers and the professional team, communicating delays, schedule adjustments, or special customer requests. Employment Type: Full-time CLT Salary: R$2.500,00 - R$6.000,00 per month Benefits: * Transportation allowance Experience: * Customer-facing experience? (Mandatory) Work Location: On-site