Description
Job Summary:
This role involves administrative and technical support activities, focusing on document management, basic IT assistance, and general office tasks within the Technology department.
Key Highlights:
1. Assistance with basic computer and network infrastructure support
2. Assistance in triaging Service Desk tickets
3. Continuous professional development and growth
**Schedule:** 1:30 PM to 5:30 PM (Monday to Friday)
**Location:** Unimed Hospital - Balneário Camboriú/SC
**Department:** Information Technology
**Requirements:**
Currently enrolled in or completed high school;
Microsoft Office suite;
Basic computer skills;
Must be at least 18 years old.
**Job Mission:**
To continuously seek improvement, development, and professional growth within the assigned field of work. Value one's learning experiences and discover opportunities within the professional environment.
**Main Job Responsibilities:**
1. File documents
2. Digitize and make copies of documents
3. Organize files
4. Retrieve and deliver documents to departments
5. Consult and update spreadsheets
6. Answer and place telephone calls
7. Track returned Receipt Notices from the postal service
8. Assist with in-person customer service
9. Organize mail pouches (receipt and delivery)
10. Assist in asset verification
11. Assist in document sorting
12. Respond to emails
13. Send and receive document and correspondence protocols
14. Assist in triaging tickets in the Service Desk system, create users, and grant permissions
15. Assist with basic computer and network infrastructure support at the Unimed Hospital (HU)
Assist in testing improvements, rules, or fixes delivered by vendors
Perform other related duties as assigned by the operational unit and consistent with the nature of the job, per superior instruction.
Unimed Litoral values diversity and inclusion, encouraging applications from people of all genders, ethnicities, sexual orientations, ages, disabilities, or any other personal characteristic.