Operational Supervisor - Brusque/SC

Description

Job Summary: Professional responsible for operational and team management at parking facilities, overseeing revenue generation, infrastructure, and customer service. Key Highlights: 1. Pioneering in the parking and urban mobility business 2. Comprehensive operational management 3. Team leadership and training Have you ever imagined working at Brazil's largest parking network? At Estapar, we have over 40 years of pioneering experience in the parking and urban mobility business across the country — a connection point between locations, businesses, and people. **Ready for the challenge? Here, you can chart your future path!** * Open maintenance tickets; * Monitor revenue (hourly / monthly / new customer acquisition / partnership agreements); * Monitor regional activity — competitors and generator hubs; * Customer service; * Customer support center (SAC) service; * Claims handling (Sinistro); * Develop work schedules; * Reconcile cash registers; * Inspect equipment and infrastructure; * Inspect parking lots; * Manage maneuvering, lot, and cashier teams; * Complete revenue spreadsheets; * Conduct flow / occupancy / idle time analysis; * Perform operational checklists; * Manage office supplies / receipt rolls / cleaning materials; * Manage petty cash fund; * Submit financial reports (daily cash closing); * Handle delinquency issues for monthly customers and partnership agreements; * Process time sheets; * Address requests from clients / designated contacts; * Train maneuvering, lot, and cashier teams. Schedule: 5x2 (Monday to Friday), 11:00 AM to 8:48 PM Employment Type: Permanent CLT Compensation: R$2.575,33 per month Benefits: * Dental insurance * Fuel allowance * Free parking * Life insurance * Meal voucher * Transportation voucher Experience: * Management (Mandatory) Work Location: On-site