Job Summary: Professional responsible for collecting samples, providing customer service, managing appointment schedules, and releasing test reports. Key Highlights: 1. In-person, email, and telephone customer service 2. Ensure timely release of test reports 3. Perform collection of laboratory tests **REQUIREMENTS** * Completed Technical Nursing course with active registration at COREN * **Completed specialization in Occupational Nursing Technician** and solid experience in the role; * Basic/intermediate computer skills; * **Experience in venipuncture;** * **Experience in performing complementary exams (ECG, EEG, Visual Acuity) is desirable;** * Familiarity with the **SOC** tool is a plus. * Proactive attitude, punctuality, and problem-solving ability; **RESPONSIBILITIES** * Perform collection of laboratory tests; * In-person, email, and telephone customer service; * Opening patient records and managing appointment schedules; * Issuing ASO (Occupational Health Certificate) in coordination with the medical team; * Ensure timely release of test reports; * Receive and evaluate test results; * Enter data into the internal system (SOC); * Serve company employees; * Monitor and control SLA for customer service; **COMPENSATION** * Employment type: Full-time, permanent CLT contract * Salary: R$3.325,00 per month + Hazard Pay * 44-hour workweek, Monday to Friday — Schedule: 7:30 AM to 5:30 PM; * Meal allowance: R$20.00 per day * Transportation allowance Employment type: Full-time, permanent CLT contract Payment: R$3.325,00 per month Benefits: * Meal allowance * Transportation allowance
João Silva
Indeed · HR
João Silva
Indeed · HR
