Job Summary: Responsible for handling service requests, creating and managing the reverse collection workflow, monitoring and tracking collections, and supporting carriers. Key Highlights: 1. Customer service and support for reverse collection processes 2. Monitoring and tracking of collections 3. Support to carriers for resolving pending issues **Responsibilities and Duties** * Handle service requests in Service Desk and Sales Force related to reverse collection; * Create collection and return orders; * Manage the entire reverse collection workflow, from request initiation to delivery at the distribution center (DC); * Monitor and track collections with carriers; * Support carriers in resolving pending issues related to collection and returns; * Perform other departmental duties. **Salary:** R$ 2\.706,32 **Working Hours:** 7:00 AM to 5:00 PM (Monday to Friday) \- 100% on-site.* **Benefits:** * Meal allowance: R$ 31.00 per day; * Transportation allowance; ***Temporary position with strong potential for permanent hiring!*** Job Type: Temporary Contract Duration: 6 months Compensation: R$2\.706,31 \- R$2\.706,32 per month Benefits: * Meal allowance * Transportation allowance Work Location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
