Collections Assistant

Description

Job Summary: Professional to work as a collections assistant, contacting customers, negotiating payment deadlines and methods, and keeping the system updated. Key Highlights: 1. Opportunity to work in collections and customer relationship management. 2. Develop negotiation and communication skills. 3. An environment that values organization and resilience. Our client is a well-established company in southern Brazil offering solutions in MDF, hardware, and finishes for the furniture industry and general renovations. With over 19 years of experience in this market and 11 physical stores, it is seeking a professional to work as a collections assistant. **Responsibilities:** Contact customers to collect outstanding amounts (by phone, e\-mail, and WhatsApp); Negotiate payment deadlines and methods, formalizing agreements; Issue and send bank slips, invoices, and payment receipts; Monitor and update the system with the status of collections and payments; Maintain courteous and professional relationships with customers, seeking accurate and sustainable solutions. **Requirements:** Completed high school education; Previous experience in collections or accounts receivable; Intermediate knowledge of Excel and financial/ERP systems; Strong verbal and written communication skills; Organized, resilient profile with negotiation skills. **Benefits:** Meal allowance; Education assistance; Health insurance. **Work Schedule:** Monday to Friday, from 7:42 AM to 12:00 PM and from 1:30 PM to 6:00 PM **Work Location:** **Neighborhood:** Várzea do Ranchinho **City:** Camboriú **State:** Santa Catarina