Support Assistant

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: The Support Assistant at Seanet serves customers, provides technical support, and configures network equipment to assist in service activation. Key Highlights: 1. Company recognized as one of the Best Places to Work (GPTW) 2. Technical support for connectivity and service operation 3. Customer service via phone and online chat **Seanet** is a telecommunications leader in the region, with **18 years of history** and consistent growth. We are proud to be ranked among the **Best Companies to Work in Santa Catarina**, recognized by the **GPTW (Great Place to Work)** award. We currently have an opening for a **SUPPORT ASSISTANT** position in **ITAPEMA/SC**! **Main Responsibilities:** * Customer service via phone and online chat; * Technical support to resolve connectivity and service operation issues; * Configuration of network equipment; * Field technician support and service activation; * Other duties related to the support area. **What We Expect From You:** * Completed high school education; * Experience in customer service (phone and chat); **Working Hours:** * 12x36 shift schedule; * **From 12:00 PM to 12:00 AM (with a 1-hour break)** **Fixed Salary \+ Benefits

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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