Role: Customer Experience Assistant Responsibilities: ✔​ Provide telephone and WhatsApp support, clarifying doubts and delivering information (Focus on Retention); ✔​ Ensure a positive customer experience by delivering personalized, high-quality service; ✔​ Record and track all support interactions. Work Schedule: Monday to Thursday, 8:00 AM to 6:00 PM; Friday, 8:00 AM to 5:00 PM (1-hour lunch break) Location: Itapuã – Vila Velha Position Type: Full-time, Permanent CLT Compensation: R$1.781,47 per month