STORE SALES ASSOCIATE

Description

Job Summary: A sales professional responsible for providing consultative customer service, conducting in-store and online sales, maintaining store organization, and actively participating in VM routines and training programs. Key Highlights: 1. Consultative customer service and omnichannel sales (in-store and online). 2. Active participation in store organization and visual merchandising (VM). 3. Opportunity for professional development through training programs. **KEY RESPONSIBILITIES** * Responsible for sales performance and achievement of targets; * Conduct in-store and online sales via digital channels (WhatsApp and Instagram); * Provide consultative customer service, assist customers in fitting rooms, and suggest outfits and combinations; * Proactively contact customers to promote new arrivals, promotions, brand events, and after-sales services; * Follow internal store operational processes and routines; * Maintain the sales floor and stockroom organized, clean, and properly priced; * Participate in store setups, organization, and seasonal collection changes per VM guidelines; * Perform garment steaming as directed by management; * Support receiving, organizing, and inventorying store/stock merchandise; * Stay informed through company communication channels; * Attend online and in-person training programs provided by the company. **QUALIFICATIONS AND COMPETENCIES:** * High school diploma or equivalent; * Experience in face-to-face and online customer service; * Experience in fashion retail; * Proficiency in using digital tools; * Strong verbal and written communication skills; * Availability to work on a rotating 6x1 schedule; * Knowledge of fashion. Minimum Education Level: High School (Secondary Education)