**We are hiring: Maître** Are you passionate about the art of delighting people and delivering unforgettable experiences? We are seeking a talented **Maître**, with leadership qualities and keen attention to detail, to lead our dining room team and ensure exceptional service for our guests and customers. **Key Responsibilities:** * Supervise and coordinate the team of waiters, busboys, and servers, assigning tasks and ensuring adherence to service standards. * Greet guests and customers, escort them to their tables, and ensure courteous, personalized service. * Ensure proper organization, cleanliness, and ambiance of the dining room and service areas. * Manage reservations, events, and special requests, coordinating with the kitchen, bar, and other departments. * Train and guide staff on best practices in customer service, etiquette, and product knowledge. * Supervise service flow, identifying and resolving potential service failures. * Support cost management and control of supplies related to dining room operations. * Monitor guest satisfaction and implement corrective actions when necessary. * Participate in operational meetings and contribute to process and menu improvements. **Requirements:** * Prior experience as a Maître, Head Waiter, or similar role in hospitality or gastronomy. * Knowledge of à la carte, buffet, and event service techniques. * Strong communication skills, professional demeanor, and leadership abilities. * Knowledge of wines and beverages is a plus. * Availability to work flexible hours, including weekends and holidays. **Desired Competencies:** * Leadership and teamwork * Courtesy and empathy * Organization and attention to detail * Agility in decision-making * Results-oriented mindset and focus on customer satisfaction **Benefits** * Food Allowance Card: BRL 300.00 * Attendance Bonus (basic food basket) * Health Insurance (after 3 months) * Pharmacy Benefit Plan (after 3 months) * Dental Insurance * Study Grant up to 50% (after 6 months) * SESC Membership * Life Insurance * Accommodation Discount across the Group’s Hotels * Monthly Social Events * Birthday Day Off * TotalPass * Performance/Occupancy Bonus (after 3 months) Job Type: Full-time CLT Salary: BRL 4,000.00 per month Benefits: * Medical assistance * Life insurance * Meal voucher * Transportation voucher