Description
We are **Uniasselvi**!
The largest private distance education institution in Brazil and a national reference in face-to-face education and Medicine. Together as **Vitru, Unicesumar, and Uniasselvi**, we are committed to individual and collective development. Our priority is learning—we make knowledge a way of life! We aim to continue growing responsibly, maintaining excellence and the values that brought us here and will carry us forward!
Would you like to join us in the **Universe of Knowledge?**
Work location: Blumenau/SC (On-site)
To learn more about **Vitru** and its brands Unicesumar and Uniasselvi, visit our website: https://www.vitru.com.br/.
Responsibilities and duties:
* Provide on-site assistance and basic support to faculty, students, and staff regarding multimedia and educational technology resources.
* Prepare classrooms, laboratories, and auditoriums for academic activities, verifying functionality of multimedia equipment and technological resources.
* Support faculty in using projectors, computers, audio systems, microphones, televisions, digital platforms, and other audiovisual resources.
* Open, monitor, and route technical service requests related to multimedia, technology, and academic infrastructure.
* Assist in installation, organization, and maintenance of multimedia equipment used in classes, events, and institutional activities.
* Monitor basic operation of equipment, identify malfunctions, and report needs for preventive or corrective maintenance.
* Organize cables, connections, controllers, accessories, and materials used in academic and administrative environments.
* Support institutional events, lectures, meetings, broadcasts, and academic activities utilizing audiovisual resources.
* Perform basic control of institutional multimedia equipment loans, movements, and organization.
* Assist faculty and academic teams in accessing institutional platforms and digital resources used in classrooms.
* Record assistance requests, incidents, and follow-ups in institutional systems and controls.
* Ensure organization, standardization, and preservation of environments and equipment under your responsibility.
* Support academic and administrative teams in operational demands related to technological and multimedia support.
* Comply with institutional policies, internal procedures, and guidelines regarding use of technological resources.
* Contribute to continuous improvement of assistance and support processes for faculty and students.
Requirements and qualifications:
* Currently enrolled in high school; preferably currently enrolled in undergraduate studies in Information Technology, Information Systems, Networks, Technology Management, Business Process Management, Administration, or related fields;
* Additional courses related to computing, multimedia, audiovisual production, technical support, or customer service are desirable.
Benefits offered:
* **Education scholarship** covering 70% to 100% of undergraduate and postgraduate tuition (Distance, On-site, and Hybrid) for the employee;
* **Education scholarship** covering 70% of undergraduate and postgraduate tuition (Distance, On-site, and Hybrid) for dependents;
* **Master’s and Doctoral education scholarships** offering 70% discount (Distance, On-site, and Hybrid);
* **Co-payment health plan** for the employee, spouse, and children;
* **Group Life Insurance**, automatically provided at no cost to the employee;
* **Co-payment dental plan** for the employee, spouse, and children;
* **Meal allowance**;
* **Advantage Club**: Discounts of up to 60% through over 300 partnerships—including pharmacies, travel, courses, food delivery, electronics, and much more!
* **Extended Maternity and Paternity Leave**: Applicable to biological and adopted children, allowing more time with your newborn and adjustment to the new routine.
* **Birthday Day Off**: One paid day off during your birth month!
* **Transportation allowance**;
* **Conexa Saúde**: Access to over ten specialist physicians for free online consultations! Includes medical appointments, exam ordering and analysis, prescriptions, and medical certificates.
* **Apoio Pass**: 24/7 free support from professionals in Nutrition, Psychology, Legal, Financial, and Social services—also available to spouses and children up to age 24.
* **Vitru Academy**: Exclusive access to our Corporate University—VITRU Academy—to accelerate your professional development and career.