**Grupo Barigüi is the largest new and used vehicle dealer in southern Brazil. Since its founding in 1993, Grupo Barigüi has sold 900,000 vehicles across the states of Paraná and Santa Catarina.** **Looking toward an increasingly sustainable future is also part of our essence. Through the Barigüi Institute, over 1,000 waste collections are conducted annually at dealerships, diverting more than 525 tons of waste per year. All revenue generated from waste recycling is reinvested into scholarships for professional training courses for low-income individuals.** **We think ahead. We created Banco Bari, a digital bank founded with the purpose of transforming Brazilians’ relationship with money, offering comprehensive solutions for accounts, credit, and investments.** **Grupo Barigüi—The future moves us.** Key Responsibilities: · Support the execution and monitoring of quality processes across dealerships and corporate departments; · Monitor quality indicators and customer satisfaction (NPS, CSI, internal surveys, and manufacturer surveys), preparing reports and control documents; · Assist in standardizing processes, operational procedures, and workflows; · Support internal and external audits—including manufacturer audits—by preparing documentation and evidence; · Conduct compliance controls, checklists, and verifications across operational processes; · Track action plans arising from nonconformities, ensuring adherence to deadlines and effectiveness of corrective actions; · Support internal training on best practices, processes, and quality standards; · Handle registration, analysis, and resolution of complaints, contributing to improved customer experience; · Maintain up-to-date quality documentation (procedures, work instructions, records, and forms); · Support continuous improvement projects, operational efficiency initiatives, and standardization across business units. Requirements and Competencies: · Completed high school education (a bachelor’s degree in progress or completed in Administration, Quality Management, or related fields is preferred); · Basic knowledge of quality processes, indicators, and tools; · Organizational skills, attention to detail, and analytical thinking; Work Schedule: Monday to Friday, 8:00 AM to 6:00 PM, with a 1-hour break Employment Type: Full-time, permanent CLT contract Compensation: R$2,500.00 per month Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Transportation allowance Work Location: On-site