Description
Job Summary:
Manage teams to achieve results, promote engagement, and drive innovation, strengthening relationships with cooperative members and ensuring continuous team development.
Key Highlights:
1. Manage teams and develop talent to achieve results and foster engagement.
2. Lead teams, implement management policies, and optimize processes.
3. Strengthen relationships with cooperative members and represent the cooperative externally.
At Viacredi, everyone grows and strengthens together. We are a cooperative built by people for people — characterized by proximity, trust, and commitment. Here, you have the opportunity to transform lives and build a purpose-driven career.
We are proud to hold **top positions among the best companies** to work for, as recognized by *Great Place to Work* (GPTW) 2025:
1st best company to work for in Santa Catarina — large enterprises category.
1st best financial institution to work for in Brazil — credit cooperative category.
4th best company to work for in Brazil — large enterprises category.
Certified with the Mental Health Seal by *Great People Mental Health*
We value an inclusive and respectful environment. All positions are open to diverse talents — including people with disabilities, Black people, LGBTQIAPN+, individuals aged 45+, and others.
**Important:** All communication throughout the selection process is conducted via email through the Gupy platform — from initial screening feedback to interview invitations and subsequent stages.
WhatsApp messages are sent **after the initial screening**, if you advance and speak with the recruiter; however, primary communication remains via email. **Please monitor your inbox and spam folder!**
**Responsibilities and Duties** **Responsibilities and Duties:**
* Manage the team to achieve results, foster functional engagement, and identify innovative solutions, thereby strengthening relationships between the Cooperative and its members;
* Manage the team through guidance and feedback to support continuous growth and development of all members, while understanding and applying Human Resources management policies in team administration;
* Manage operational activities related to analysis, approval, collections, and overall performance regarding member credit, reviewing reports and business closings to maintain greater control over such activities;
* Apply policies and tools related to management pillars (people, business, processes, and results) to enhance productivity across Customer Service Units and ensure control over operations performed by them;
* Provide in-person service to cooperative members upon request, strengthening relationships with them, offering Cooperative products and services, and aiming for member satisfaction and loyalty;
* Represent the Cooperative during external visits to public agencies and negotiations with cooperative members, whenever necessary.
**Requirements and Qualifications** **Requirements and Qualifications:**
Bachelor’s degree completed in Administration, Accounting, Economics, or related fields.
**CPA-10 certification mandatory**, CPA-20 desirable.
Consolidated experience in **financial institutions**.
Knowledge of people management, systemic vision, and business development.
**Preferred Qualifications:**
Specialization in Cooperative Management, People Management, Business, or related areas (desirable).
**Additional Information** **Benefits:**
**Meal/Voucher Allowance of BRL 2,100.00** — To enjoy a delicious meal every day.
**Birthday Day Off** — To celebrate this special date your way.
**Semi-annual PPR (Profit-Sharing Plan), paid twice per year** — We build and achieve goals together.
**13th Month Meal/Voucher Allowance of BRL 300.00** — A benefit designed to make your year-end even more complete.
**Health Insurance** — Taking care of health is essential.
**Dental Insurance** — Because life is made of smiles.
**Transportation Voucher** — For safe commuting.
**Life Insurance** — It’s good to be prepared, right?
**Private Pension Plan** — For a secure future.
**50% Educational Assistance for Undergraduate and Graduate Studies** — Supporting your academic journey.
**ANBIMA Certification Reimbursement** — Encouraging professional development and training to maximize our people's potential.
**Childcare Allowance of BRL 608.98 for dependents up to 6 years and 11 months** — So you can work peacefully while your most important person receives excellent care.
**Extended Maternity and Paternity Leave** — Through extended leave, you’ll be able to accompany your child’s early development more closely and for longer.
**Psychological Support** — We want each employee to always strive for their best.
**Total Pass: Partnered Gyms** — Focused on prioritizing physical health and quality of life, offering discounts at partnered gyms for you and your dependents.
**Optum: Psychological, legal, social assistance, financial counseling, and nutritional support** — Designed to promote well-being for employees and their legal dependents (spouse, stepchildren, and children up to age 24), focusing on balance among body, mind, and soul.
This is our purpose, and we are delighted to share it with you. For over 70 years, Viacredi has built a trajectory of positive impact, transforming the lives of over one million cooperative members. Throughout this time, we have been an essential part of fulfilling dreams and driving community development where we operate.
With a dedicated and committed team of over 2,100 employees, we believe in the power of collaborative work grounded in ethics, transparency, and respect. Daily, we unite efforts to deliver personalized service that values and recognizes the uniqueness of each Cooperative Member.
Our culture centers on human-to-human relationships, where humanization is the essence of everything we do. We operate with body, mind, and soul, ensuring every interaction reflects our genuine commitment to the well-being and development of our Employees.
Guided by this purpose, our team makes Viacredi the best company to work for in Santa Catarina and one of the best in Brazil — an achievement recognized by Great Place to Work. This distinction reflects our ongoing commitment to creating a welcoming, inclusive, and inspiring workplace where every employee has the opportunity to grow and contribute to the **transformation of lives.**