Description
Job Summary:
Grupo JCA is seeking professionals for customer service and cargo receipt/sorting, with emphasis on respectful, friendly, straightforward, and secure service.
Key Highlights:
1. Customer service focused on delivering a memorable customer experience
2. A service culture that is respectful, friendly, and straightforward
3. An opportunity to make a difference in customers' lives
At **Grupo JCA**, we believe the customer experience goes beyond delivering a product or service. Our customers want a memorable experience during their interactions with us—and we strive to meet their expectations!
Our approach to service is **respectful**, **friendly**, **straightforward**, and **secure**!
We seek people who can empathize with others, collaborate effectively, take responsibility, and maintain transparency in their relationships.
**Do you identify with this?**
Apply now to our selection process. We’re eager to meet professionals who wish to impact customers’ lives alongside us!
*People with Disabilities are warmly welcomed. Apply now!*
**RESPONSIBILITIES:**
* Provide customer service; receive, sort, and forward cargo according to Grupo JCA’s established procedures
* Receive and inspect cargo
* Customer service
* Verify cargo documentation
* Confirm that supporting documents are completed, entered into the system, and properly filed
* Weigh, label, and route cargo
**Work Schedule (6 days on / 1 day off):**
* Monday to Friday: 5:00 AM to 2:00 PM
* Saturday: 5:00 AM to 9:00 AM
**Requirements:**
* High school diploma preferred
* Basic computer skills
* Residence in Itajaí - SC
**Benefits**
* Medical and dental plan
* Meal allowance
* Meal voucher R$42.50 (per day)
* Transportation allowance
* Career development plan
Employment type: Full-time, CLT permanent contract
Compensation: R$1\.918,35 per month
Selection question(s):
* Do you currently reside in Itajaí or nearby cities?
Education:
* High school diploma (preferred)
Work location: On-site