Description
Job Summary:
An IT technical assistance professional is seeking a technician to serve customers, provide remote and on-site support, and perform computer maintenance.
Key Highlights:
1. Provide customer service and support
2. Maintain computers and laptops
3. Diagnose and resolve technical issues
An IT technical assistance company is seeking an IT Technical Assistant in Itajaí (Vila Operária).
**Responsibilities:**
Provide customer service through communication channels (WhatsApp, e\-mail, and telephone) and at the counter when necessary. Deliver remote and on-site support. Perform maintenance on computers and laptops. Diagnose and resolve users' issues. Conduct in-person service, clarify doubts, and guide users. Register, update, and manage service orders in the system. Maintain workplace organization and infrastructure.
High school diploma required. Prior experience required.
**Compensation and Benefits:**
* Salary: 2\.631,20
* Cost-of-living allowance
* Commissions
* On-site meal
**Additional Information:**
* Employment type: Full-time \- On-site
* Schedule: Full-time
* Working hours: Monday to Friday, from 08:00 to 18:30\.