Job Summary: An IT professional focused on support, network management, infrastructure monitoring, cybersecurity, and continuous improvement initiatives, working to prevent and mitigate risks. Key Highlights: 1. Dynamic and challenging environment 2. Opportunity to interact with diverse technologies 3. Company recognized as one of the best places to work **What We Are Looking For?** **Main Responsibilities:** Provide high-complexity technical support to users; Manage the local network and all directly or indirectly related computing resources; Perform installation, configuration, maintenance, and ensure availability of operating systems and IT infrastructure services; Monitor physical and virtual servers, both internal and external; Monitor switches, routers, and firewalls; Monitor Windows; Design, implement, support, monitor, and maintain the data center and other services; Perform LAN and WAN services, telephony services; Develop operational documentation for system installation, configuration, and virtualization; Plan improvements and expansion of various operational aspects; Monitor execution of scheduled backups on servers, provide user and employee support, and comply with internal and external audits; Provide technical support to the analyst team; Ensure timely user support and maintain the service request queue within SLA. **Requirements:** * Identify, test, and apply software patches to address vulnerabilities and continuously improve systems. * Monitor environments to ensure updates are correctly applied and operating as expected. * Conduct periodic vulnerability assessments across operating systems, networks, and cloud environments. * Implement corrective actions to mitigate identified risks. * Manage and apply security patches to cloud infrastructures (AWS, Azure, etc.). * Assess cloud architectures for misconfigurations, excessive permissions, and security flaws. * Continuously monitor cloud systems and environments for suspicious or anomalous activities. * Analyze logs and incident reports to identify and respond to potential threats. * Respond promptly to investigate and resolve security incidents. **Preferred Qualifications:** **Work Location: On-site in São Paulo** **Why Build Your Career at Meta?** We offer autonomy, clear goals, and a dynamic and challenging environment where professionals have opportunities to interact with diverse technologies, participate in all types of projects, bring new ideas, and work from anywhere in Brazil—and why not, the world. Additionally, we are ranked among the best companies to work for in Brazil by Great Place to Work and among the top 10 fastest-growing companies in the country for three consecutive years, according to the Informática Hoje Yearbook. **What Are Our Values?** * We are people serving people * We think and act like owners * We have a drive for performance * We grow and learn together * We pursue excellence and simplicity * Innovation and creativity are in our DNA Everyone is welcome regardless of their condition, disability, ethnicity, religious belief, sexual orientation, appearance, age, or similar attributes. We want you to grow with us in an inclusive environment full of opportunities. If this resonates with you, then \#JoinMeta!